I have a salary account with ICICI Bank. This month, when my salary was credited to the account, I received an SMS about my account balance. But the amount in the SMS was Rs 60 less than my salary figure. I was not able to check up with the bank immediately and used my debit card a day before. Now, I have lost the earlier SMS also. How do I clarify with the bank?
You can use your ATM card to print out the latest list of transactions on your account. You can also call the bank’s customer service centre to seek the balances and the details of debits and credits into the account. You can also post in a request to the bank, asking it to mail you the account information to enable you to verify the transactions in your account.
If you apply for Internet banking services, you can log in to check your account at any time.