I had a zero balance salary bank account in my previous job. I quit that job three years back and did not operate the account after that. Recently, I got a mail from the bank saying it had debited money from my account because the account was switched from zero balance to a normal savings one and it did not have the minimum deposit for a savings account. What should I do?The zero balance facility was linked to the fact that your employer held their accounts with the bank and, therefore, it was able to extend this facility to the employees. The facility ceases to exist when you are no longer an employee. Close the account if you do not need it or use it, or cannot maintain the required minimum balance.
You do not have any rights in this case because the facility offered to you was conditional upon your employment. Banks determine the minimum balance required based on their assessment of costs to keep and maintain an account and offer the facilities thereon. It is their business decision to fix this amount. You need to make your choice of the bank, based on your needs and abilities.;
