In case of an insured vehicle, if it is stolen and recovered, but found to be in damaged conditions, what is the process of claiming insurance?
It depends on a number of factors. The insurance company with which the vehicle was covered will have to assess the damage. The company will assign their own surveyors for this, similar to any accident inspection/survey procedure.
In addition, if the police have made the recovery, you must get a document from the police station under which the recovered vehicle is kept. This document, termed a recovery memo, is issued by the station officer or officer-in-charge of the station, and lists the car, the circumstances and the condition in which it was recovered. This lists, in detail, the damages made to the vehicle. This document is the primary basis for any subsequent claims to the insurer, and proof of damage. Based on the police records, the surveyor/inspector for the insurance company will estimate and recommend the loss amount, to be settled by the company.
It depends on a number of factors. The insurance company with which the vehicle was covered will have to assess the damage. The company will assign their own surveyors for this, similar to any accident inspection/survey procedure.
In addition, if the police have made the recovery, you must get a document from the police station under which the recovered vehicle is kept. This document, termed a recovery memo, is issued by the station officer or officer-in-charge of the station, and lists the car, the circumstances and the condition in which it was recovered. This lists, in detail, the damages made to the vehicle. This document is the primary basis for any subsequent claims to the insurer, and proof of damage. Based on the police records, the surveyor/inspector for the insurance company will estimate and recommend the loss amount, to be settled by the company.
